Last Updated: October 13, 2025
Oricle Hearing LLC (collectively, “Oricle Hearing” “our,” “we,” or “us”) values and respects the privacy of its customers and visitors. While operating our business and interacting with you, we may collect, use, and share “Consumer Health Data” as defined by U.S. state consumer health data privacy laws, such as the Washington My Health, My Data Act and Nevada SB370 (collectively, “Consumer Health Data Privacy Laws”). Consumer Health Data Privacy Laws apply only to consumers residing in certain states (“Consumers”, “you”, or “your”) and provides Consumers with specific rights regarding their Consumer Health Data. This Consumer Health Data Privacy Policy (“Consumer Health Data Privacy Policy”) supplements the Oricle Hearing Privacy Policy (“Privacy Policy”) and applies solely to such Consumers.
This Consumer Health Data Privacy Policy provides you with detailed information about how Oricle Hearing and its subsidiaries, divisions, affiliates, brands and other companies that link to this Consumer Health Data Privacy Policy collect, use, and share your Consumer Health Data, and describes your choices and rights. We encourage you to read this Consumer Health Data Privacy Policy carefully and if you have any questions to contact us using the methods listed below.
We reserve the right to make changes to this Consumer Health Data Privacy Policy at any time and for any reason. Any changes will be reflected in a revised Consumer Health Data Privacy Policy posted on our website: oriclehearing.com (the “Website”) and we will alert you that there has been a change by updating the “Last Updated” date displayed on the Consumer Health Data Privacy Policy. If we determine that such changes materially affect your privacy rights, we will provide additional notice to you to the email address specified in your account. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Consumer Health Data Privacy Policy to check for any changes.
You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Consumer Health Data Privacy Policy to check for any changes.
“Consumer Health Data” is defined for purposes of this Consumer Health Data Privacy Policy and as personal information that is linked or reasonably linkable to a Consumer and that identifies the Consumer’s past, present, or future physical or mental health status.
Consumer Health Data does not include: (a) publicly available information, such as information from government records, information we reasonably believe you made available to the general public, or unrestricted information you have disclosed or made available; (b) deidentified or aggregated consumer information we maintain in deidentified form and do not attempt to re identify except as required or permitted by law; (c) health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”); and (d) personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (“FRCA”) and the Gramm-Leach-Bliley Act (“GLBA”).
We may collect your Consumer Health Data when you provide information directly to us through our agents or our Website, and through our service providers that perform services for us or for you, such as providers of online survey tools.
Categories of Consumer Health Data we may collect, use, and share include results of hearing tests, health conditions, treatments, diseases, diagnosis, medical conditions, health history, symptoms, wellness data, vital signs, and other health or medical information you may provide to us.
We collect, use, and share the above-described Consumer Health Data to offer and provide our products and services to you. We may share Consumer Health Data with our trusted service providers, such as website hosting vendors and technology support providers, to provide our services to you.
Subject to certain legal limitations and exceptions, Consumer Health Data Privacy Laws provide you with certain rights you may exercise:
In order to exercise any of the rights detailed in this Consumer Health Data Privacy Policy, please contact us [email protected]. Exercising your rights under this Consumer Health Data Privacy Policy will not result in any discrimination by us. We will treat you the same as any other user.
We may require additional information from you to help us verify your identity and state or country of residence, and to process your request. The verification steps may vary depending on the sensitivity of the information and whether you have an account with us. If we are unable to verify your identity, we may deny your requests. You can designate an authorized agent to submit requests on your behalf. However, we will require written proof of the agent’s permission to do so and verify your identity directly.
If you make a request to exercise any of the applicable rights and we are unable to comply with your request, or if you disagree with or dispute our decision, you may request to appeal our decision. To appeal any data rights decision, please contact us by email at [email protected]with the subject line “Data Rights Request Appeal.” If you are still not satisfied with our response after you complete the appeal process with us, you may file a complaint with the Washington state Attorney General through their complaint filing system, availablehere.
If you have questions or comments about this Consumer Health Data Privacy Policy, please send us an email at [email protected]. If you prefer, you can also contact us via physical mail at: [Re: Privacy Compliance Officer]
Oricle Pro, 30 N Gould St Sheridan, WY 82801 Ste 11834, United StatesS